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10 Mauritian Airbnb Hosting Challenges and How to Overcome Them - Share

Common challenges for Mauritian Airbnb hosts and ways to overcome them.

If you have a spare room or a garden cottage, becoming an Airbnb host is a good way to make extra money in Mauritius. But don’t assume it’s easy money. Being a host comes with unique challenges.

Here are some of the challenges you should expect to deal with as a Mauritian Airbnb host, along with ways to overcome them.

1. Poor reviews

Bad reviews are almost inevitable, even if you try your best to offer a great experience. As Bob Marley once sang, you can’t please all the people all the time.

Something you haven’t thought of or even that’s outside your control may displease a guest. You might also simply slip up now and again.

Thankfully, Airbnb has a double-blind system. It gives the host two weeks to submit a review of their own before a guest review is published. This means hosts get a chance to give their side of the story and explain what might have gone wrong.

2. Breakages

A certain number of accidental breakages are to be expected, but it becomes problematic when things are damaged or broken through negligence.

Some hosts choose to do an inspection with the guests beforehand and might even implement a checklist, so they can pinpoint when an item was damaged. This system helps prevent negligent behaviour and deters theft.

3. Emergencies

Emergencies such as power or water outages, strikes and extreme weather are out of your control but can present inconvenience and even danger to your guests.

Consider likely emergencies in your area and how to counteract them. Make sure there are backup lights or a generator, stock up on bottled water and inform guests of emergency procedures. Also make sure emergency contact numbers are prominently displayed.

4. Difficult guests

Unreasonable guests are difficult to handle. They might be determined to complain no matter how much you try to make their experience a good one. This can lead to unfairly poor reviews.

Always try to placate these guests as much as possible, but don’t compromise when it comes to the rules. As a last resort, you can give the guests themselves a negative review so that other hosts are aware that they’re problematic.

5. Insurance

Different rules might apply when you use your home to generate an income. Instead of personal household insurance, you may need something that falls under commercial insurance.

Get in touch with your insurance company and make sure your policy will cover you in the event of theft or damage caused by guests.

Airbnb also offers host insurance, but it only covers you for liability claims in the event of a lawsuit.

6. Cleaning

Even if a guest only stays one night, you should change the sheets and any towels they may have used. The space will also need to be prepared for the next guest.

This can be fairly time consuming and adds to the cost of running an Airbnb.

Make sure you factor this in when you decide to offer accommodation on Airbnb. If you offer more than one room or a large home on Airbnb, it may be necessary to hire someone to help with these chores.

7. Time management

Responding to bookings, welcoming guests, cleaning and maintenance are just a few things that might end up eating into your time and disrupting your routine.

Before you become a host, make sure you have enough time for these things or can afford to hire someone to them for you.

Working full time and trying to manage an Airbnb all by yourself seldom works and can lead to poor service and bad reviews.

8. Complaints from neighbours

You’re entitled to rent out your own space on Airbnb, but your neighbours might not be happy with your decision if it means noise or strangers coming and going frequently.

If you’re concerned about noise, it might be necessary to not allow young children or animals.

Most hosts also ban parties and loud music as standard. If you live in a complex or flat, you may have to check if Airbnb is permitted by the governing body.

9. Check-in times

You can set check-in time limits but you can’t always expect your guests to be able to tell you exactly when they are arriving.

Even if they do give you a time, travel delays could cause this to change. This can be frustrating when you have to wait around to let them in.

To get around this, some hosts ask a friend to stand in for them or have a self-check-in system, where the keys are in a lock box with a code.

10. Excess inventory

Extra furniture such as cots, spare linen and even crockery might be necessary when you run an Airbnb.

There’s also your own furniture to consider. The room, cottage or house you’re renting out could have stuff in it that you don’t want other people using.

A secure self-storage unit will give you the space you need and let you access the additional inventory when you need it.

At Multibox, we provide affordable, secure, impeccably clean self-storage units, ideal for storing business documents and equipment. We have branches at Bagatelle Mall and in Bambous and Forbach.

Contact us online or call us on +230-468-1201 for more information.